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revoq

Resource center

Shared vocabulary, so conversations about opt-outs stay precise.

These are the definitions revoq uses internally and in its interface. They are written for compliance, marketing, and engineering readers at the same time.

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Concepts

Terms worth agreeing on

Consent revocation

A consumer withdrawing permission to be contacted for marketing purposes.

Scope

What the consumer chose to stop: marketing calls, marketing text messages, or both.

Possession verification

Confirming control of the phone number by one-time code. Not identity verification.

Reference number

The identifier shown to the consumer and used to locate the request later.

Delivery connection

A configured destination — a suppression API or a signed webhook — that receives verified requests.

Response rule

The configured description of what a success, duplicate, or failure reply looks like from a given destination.

Exception

A delivery that did not land cleanly and still needs a person to resolve it.

Append-only record

History that is written once. Corrections are new entries, not edits.

Reference

Delivery states and what each one means

Queued
The verified request is waiting for its turn at a configured destination.
Delivery attempted
revoq built and sent the request from its own servers.
Response received
The destination replied, and the reply is recorded in sanitized form.
Accepted under the configured response rule
The reply matched the success rule set up for that destination. It is not a legal acknowledgment by the destination.
Inconclusive
A reply arrived but did not match the configured success or failure rule.
Failed
The destination reported an error, timed out, or was unreachable.
Blocked
revoq refused to send — for example a prohibited network target or a paused connection.
Awaiting resolution
An exception is open and a person still needs to close it out.

Questions

Frequently asked

Consumers looking for help with a request they already submitted should read consumer help.

News & updates

Recent developments in call and text consent

FTC and Do Not CallInformational agency release

FTC Announces Increased 2027 Telemarketer Fees for National Do Not Call Registry Access

The Federal Trade Commission (FTC) issued a press release announcing the telemarketer access fees for the National Do Not Call (DNC) Registry for Fiscal Year 2027. These fees, which telemarketers must pay annually to access the DNC Registry, are increasing for the upcoming fiscal year. The announcement details the new costs for accessing area codes and the maximum annual charge.

Source
Federal Trade Commission
Document date
August 26, 2026
Published
August 26, 2026
FTC and Do Not CallFinal rule

FTC Amends Telemarketing Sales Rule to Update National Do Not Call Registry Access Fees

The Federal Trade Commission (FTC) issued a final rule amending the Telemarketing Sales Rule (TSR). This amendment updates the fees entities must pay to access the National Do Not Call Registry, as mandated by the Do-Not-Call Registry Fee Extension Act of 2007. The revised fees take effect on October 1, 2026.

Source
Federal Trade Commission
Document date
August 26, 2026
Published
August 26, 2026
Court decisionsTrial-court decision

North Carolina Court Grants Partial Summary Judgment Against MV Realty for Telemarketing Violations

The North Carolina Business Court granted the State's motion for partial summary judgment against MV Realty PBC, LLC and related entities. The Court concluded that MV Realty engaged in unfair or deceptive trade practices and violated North Carolina's Telephone Solicitation Act, including by calling consumers on the Do Not Call Registry and making robocalls without proper consent.

Source
North Carolina Business Court
Document date
January 16, 2026
Published
August 18, 2026
All news & updates

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