Skip to content

Consumer experience

A short, honest opt-out that a person can finish in under a minute.

The consumer flow is deliberately plain: no account, no marketing upsell, no hidden steps, and no promises revoq cannot keep on your behalf.

The flow

Four screens, in this order

  1. Enter a US mobile number. The page shows the company's name and what the request covers before anything is submitted.

  2. Confirm the one-time code sent to that number. This is how revoq establishes that the person making the request controls the number.

  3. Choose what to stop — marketing calls, marketing text messages, or both — within the channels that company has enabled.

  4. Receive a reference number on screen. It identifies the request in the company's records if the consumer follows up later.

Design choices

Decisions that protect the consumer and the record at the same time

No account, ever

There is nothing to sign up for. The one-time code is used to verify the number for that request and nothing else.

Only what is needed

The flow asks for a phone number and a scope selection. It does not ask for a name, address, or account number to process a request.

Clear scope language

The consumer sees the specific channels being stopped, in the company's own branding, with the disclosure text that company published.

Accessible by construction

Labelled fields, keyboard operation, visible focus, and error messages that say what to do next.

Hosted or embedded

The same flow runs on a revoq-hosted page or inside the company's own site, restricted to domains that company approved.

Failure is stated, not hidden

If verification cannot be completed, the consumer is told plainly rather than shown a false confirmation.

What is recorded

The consumer's side of the evidence

Everything below is captured at the moment it happens, and is not editable afterward.

Reference number
The identifier shown to the consumer and used in the company's records.
Masked phone number
Displayed and reported in masked form; the full number is protected in storage.
Verification
The method, provider, and exact time the one-time code was confirmed.
Selected scope
Calls, texts, or both — exactly as the consumer chose it.
Presented version
Which published form and disclosure version the consumer actually saw.
Request source
Whether the request came from the hosted page or an embedded placement, and on which website.

See the consumer flow with your own branding and channels.